Fahim Rahman

What to Do If Your Employer Denies Your Disability Accommodation Request

By Fahim Rahman • April 18, 2025

What to Do If Your Employer Denies Your Disability Accommodation Request

Workplace accommodations are essential for employees with disabilities, allowing them to perform their job duties effectively and participate fully in the workforce. These accommodations may include modified work schedules, ergonomic equipment, assistive technology, and remote work options. By providing reasonable accommodations, employers help create an inclusive work environment that supports productivity and equal opportunity for all employees. 

If an employer denies a disability accommodation request, employees have several options to pursue a resolution. They may attempt to negotiate further with their employer, file a complaint with the EEOC, or take legal action if necessary. Understanding these steps empowers employees to advocate for their rights and seek the accommodations they need to succeed in the workplace.

If an employer denies a disability accommodation request, employees have several options to pursue a resolution. They may attempt to negotiate further with their employer, file a complaint, or take legal action if necessary.

Understanding these steps empowers employees to advocate for their rights and seek the accommodations they need to succeed in the workplace.

For those facing challenges in securing workplace accommodations, seeking legal guidance may be beneficial. The Law Office of Fahim Rahman is knowledgeable in employment law matters related to disability rights and workplace discrimination.


Reasonable Accommodation Request

A reasonable accommodation under the Americans with Disabilities Act (ADA) is any modification or adjustment to a job, workplace, or employment process that enables an individual with a disability to perform their essential job duties. These accommodations should not impose an undue hardship—meaning significant difficulty or expense—on the employer. Examples of reasonable accommodations include:

  • Modifying work schedules (e.g., allowing flexible hours or remote work)
  • Providing assistive technology or equipment
  • Adjusting workspaces for accessibility
  • Allowing additional breaks or rest periods
  • Reassigning an employee to a vacant position if they can no longer perform their current job with accommodations
How to Request an Accommodation

Employees must communicate their need for accommodation to their employer, though they are not required to use specific legal terms like “reasonable accommodation” or “ADA.” The general process includes:

  1. Submitting a Request – Employees can make the request verbally or in writing, though a written request is recommended for documentation purposes.
  2. Providing Medical Documentation (if necessary) – Employers may ask for medical documentation confirming the disability and explaining the need for the accommodation. However, they cannot demand excessive or unrelated medical information.
  3. Engaging in Discussion – Once the request is made, both the employer and employee should engage in the interactive process to determine an appropriate accommodation.
The Employer’s Obligation to Engage in the Interactive Process
The Employer’s Obligation to Engage in the Interactive Process

The interactive process is a key requirement under the ADA. Employers must:

  • Discuss the requested accommodation with the employee in good faith.
  • Consider alternative accommodations if the initial request is not feasible.
  • Provide a reasonable accommodation unless doing so would cause an undue hardship.
  • Offer a written explanation if an accommodation is denied.

Failure to engage in this process or outright denying an accommodation without considering alternatives may be grounds for legal action.

Common Reasons Employers Deny Accommodation Requests & How to Respond

Employers may deny requests for several reasons, including:

  • Undue Hardship – If the accommodation is too costly or disrupts business operations significantly.
  • Insufficient Medical Documentation – If the employee does not provide adequate proof of their disability when required.
  • Job-Related Concerns – If the requested accommodation would prevent the employee from performing essential job functions.
  • Lack of Open Positions for Reassignment – If the requested accommodation involves a job transfer and no suitable vacancies exist.
How to Respond to a Denial

If an accommodation request is denied, employees should:

  • Request a Written Explanation – Understanding the reason for denial can help in appealing the decision.
  • Provide Additional Documentation – If the denial is due to insufficient medical information, employees can submit further supporting records.
  • Suggest Alternative Accommodations – If one request is denied, employees can propose other solutions.

By understanding their rights and following the proper steps, employees can advocate for the accommodations they need to work effectively while ensuring compliance with the ADA.

Legal Action for Denied Disability Accommodations

If an employer unlawfully denies a disability accommodation request, employees have several legal options to challenge the decision. The Americans with Disabilities Act (ADA) protects employees from discrimination, and when an employer fails to provide reasonable accommodation without justification, the employee may have legal recourse. Before taking legal action, employees should document all interactions related to their accommodation request, including written requests, employer responses, and any medical documentation provided.

Legal Action for Denied Disability Accommodations
Options for Employees After an Unlawful Denial

Employees who believe their accommodation request was unfairly denied can take the following steps:

  • File an Internal Complaint – Many employers have internal grievance procedures that allow employees to escalate concerns to HR or management.
  • Seek Mediation or Settlement – Before pursuing a lawsuit, employees may consider mediation to negotiate a resolution with their employer.
  • File a Lawsuit – Employees may choose to file a lawsuit against their employer for ADA violations after all other avenues for solving the matter have failed.
Filing a Lawsuit Under the ADA & Potential Remedies

When an employer refuses to provide a reasonable accommodation without a valid reason, an employee may have grounds for a lawsuit under the ADA. To proceed, the employee must:

  • Obtain a Right to Sue Letter – Before filing in court, the EEOC must first review the case and issue this letter.
  • File in Federal or State Court – Employees can bring their claim in federal or state court, depending on jurisdiction and applicable laws.
  • Present Evidence of Discrimination – Strong documentation of the accommodation request, the employer’s response, and any hardship faced due to the denial strengthens the case.

If successful, employees may be entitled to various legal remedies, including:

  • Reinstatement or Job Modifications – The court may order the employer to provide the denied accommodation.
  • Back Pay & Lost Wages – Compensation for any wages lost due to the employer’s failure to accommodate.
  • Compensatory & Punitive Damages – In cases of intentional discrimination, employees may receive damages for emotional distress and punitive damages to deter future violations.
  • Attorney’s Fees & Court Costs – If the case is won, the employer may be required to cover legal expenses.
The Importance of Consulting an Employment Law Attorney

Navigating an ADA accommodation denial can be complex, and having legal representation significantly improves an employee’s chances of a successful outcome. An experienced employment law attorney can:

  • Evaluate the Strength of the Case – Determine whether the denial violates ADA regulations.
  • Assist with EEOC Complaints – Ensure all necessary documentation is submitted properly.
  • Represent the Employee in Negotiations or Litigation – Advocate for the employee’s rights in court if needed.

Legal action should be considered a last resort after attempting internal and administrative remedies. However, when an employer refuses to comply with ADA requirements, pursuing legal recourse ensures accountability and protects the rights of employees with disabilities. The Law Office of Fahim Rahman is knowledgeable in employment law matters related to disability rights and workplace discrimination.

Understanding employee rights under the Americans with Disabilities Act (ADA) is essential for ensuring fair treatment in the workplace. Employees have the right to request reasonable accommodations, and employers are required to engage in the interactive process to determine appropriate solutions. If a request is unlawfully denied, employees may explore options such as filing a complaint, seeking mediation, or pursuing legal action. The Law Office of Fahim Rahman understands the challenges employees face when dealing with workplace discrimination and ADA violations. By knowing their rights and taking appropriate action, employees can advocate for themselves and help foster a more inclusive workplace.